RECEPTIONIST
The East Group is seeking a professional, friendly, and highly organized Receptionist to join our team in the Greenville, NC office. This full-time role is ideal for someone who takes pride in creating a great first impression, thrives in a fast-paced environment, and enjoys supporting a collaborative team.
Who We Are
With 60+ employees across multiple disciplines, The East Group is a full-service engineering and architecture firm with deep roots in North Carolina. Our firm has served clients for over 50 years with a commitment to technical excellence, thoughtful design, and long-lasting relationships. At our core, we believe in a people-first culture, where integrity, service, and teamwork shape every interaction.
About the Role
The Receptionist is often the first-person clients, guests, and new team members meet—both in person and on the phone. It’s a role that sets the tone for the day and reflects the welcoming, dependable, and service-oriented culture that defines The East Group. As a key member of our Support Team, you’ll play an important part in ensuring our operations run smoothly while creating a professional and approachable front office environment.
Key Responsibilities
Welcome all visitors and guests warmly and help them feel at ease
Answer and route incoming calls professionally and with discretion
Keep reception, meeting rooms, and shared spaces clean and well-stocked
Open and close the office each day
Assist with the coordination of office events, including food orders
Keep a record of parking maps and renew parking permits
Manage employee email database with assistance from IT team
Manage the VOIP phone system with assistance from IT team
Assist with reservations of shared resources (conference rooms, vehicles, etc.)
Order and manage inventory of office and kitchen supplies
Process and distribute incoming/outgoing mail and deliveries
Support maintenance of the company fleet vehicles and coordinate reservations
Place service calls for building and equipment needs
Assist with the management of contracted maintenance and janitorial staff
Provide general administrative support and assist with special projects
Help ensure our front office and operations reflect our high standards
What You Bring
2+ years of receptionist or general administrative experience
Strong communication and organizational skills
A calm, professional presence and proactive attitude
Familiarity with Microsoft Office (Outlook, Teams, Word, Excel)
Experience with VOIP phone systems preferred
A collaborative mindset and genuine interest in helping others
Commitment to upholding The East Group’s core values and people-first culture
Why The East Group?
At The East Group, we believe how we treat people matters—our clients, our partners, and our team. We’ve built a workplace grounded in respect, trust, and shared purpose. This role offers the chance to contribute to a firm that values your voice, supports your growth, and celebrates your contributions, big and small.